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Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of viminshop.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://viminshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Customer
29 Nov 2020

Very good product.

P***r
28 Nov 2020

Excellent product. I recommend.

U***r
27 Nov 2020

Изделие аккуратно сделано и упаковано ! Спасибо !

I***n
27 Nov 2020

Камера пришла быстро, продавец, адекватный, на все вопросы по работе и настройке камеры ответил быстро, камера работает классно, рекомендую

V***v
27 Nov 2020

Камеру получил, заказываю не первый раз. До Москвы шла больше месяца, До этого заказывал из России, приходили за три дня.1.07.2020 заказал, а 6 августа получил на почте. Работает с приложением V380 Pro. Разрешение видео HD 1280х720. В кадре в левом верхнем углу пишет 1080P, но нет там Full HD 1920х1080, то что на сайте на фото. А так всё нормально. Камеру рекомендую, проблем с ней нет. У меня две камеры работают непрерывно более трёх месяцев. В приложении много настроек, можно по датчику движения, в это время пишет, или возможна непрерывная запись, можно выделить зону тревоги, фотки присылает. Продавца рекомендую и саму камеру тоже.

Y***n
26 Nov 2020

Подключил без каких-либо проблем, качество отличное. Карточка на 128 работает, хотя писали что 64 край.

I***d
25 Nov 2020

Works perfect, real HD ,easy to connect , all as described. Trusted store. Thanks dear seller.

M***v
25 Nov 2020

While everything is good I will try to connect

O***a
25 Nov 2020

For this money works very well!!! And most importantly-everything works

R***o
24 Nov 2020

funciona muy bien pero es más grande de lo que esperaba

E***r
24 Nov 2020

It was what I expected.

I***i
24 Nov 2020

Everything suits me. From a small believe bank works for a long time.

Y***U
24 Nov 2020

Доставка до Беларуси 30 дней,подключил через приложение v380pro, всё хорошо работает, качество приемлемое,я доволен, рекомендую.

R***r
23 Nov 2020

все отлично я рад.

D***s
23 Nov 2020

bueno

P***r
23 Nov 2020

Good product

Super hot! Several others have checked this out in the last few hours

SDETER 1080P Wireless Mini WiFi Camera Home Security Camera IP CCTV Surveillance IR Night Vision Motion Detect Baby Monitor P2P

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